The customer service is fantastic - I asked about if there was an alternative chain for with a locket and received a reply straight away in which Kerry informed me that she would have look and let me know. After a short time I had an email with four options and an offer to take photo's of them with the locket, which were then put up on the website for me to view. I made the order late in the afternoon on the very same day that I sent the original query via the website, and I received it the next morning with a complimentary cloth and piskie. You don’t get service like that very often!
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